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Quality Nursing Care
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Frequently Asked Questions
Who do I contact for information about The Shannon Gray?
If you need information regarding a possible admission to The Shannon Gray Rehabilitation and Recovery Center or general information, you should contact the director of admission. If this representative is not able to answer your questions, you will be directed to someone who can.
What is the staff to resident ratio?
A staff schedule is posted daily on the administrative hall to inform the public of the number of nursing personnel that are currently on shift. Overall, our staffing ratios far exceed NC state norms and regulations.
What are the costs and what do these costs include?
For current prices and details as to what services and products include, contact the Director of Admissions.
Does the Shannon Gray offer therapy?
Absolutely! Our therapy department is the largest in the state with over 1700 square feet of space. In addition to having every major piece of equipment, we offer an in-house automobile as well as one of the only two hydrotherapy pools in the state. According to physicians\' orders, residents are ...
Are licensed nurses on duty continuously?
Yes. registered nurses (RN) and licensed practical nurses (LPN) are on duty 24 hours a day, seven days a week. In addition, The Shannon Gray also has a house physician and medical director available to our residents on a full-time basis.
Who do I address my concerns to about my family member?
The Shannon Gray has a wonderful support team available to residents and family members. We understand that making the transition from one\'s familiar home to a nursing home can be difficult for residents and family members. Therefore, we have an excellent social work team who is always available to ...
Where can I address my concerns related to my bill?
Our Accounting and Business Office services are located at our Corporate Headquarters which is located near The GrayBrier. Please feel free to call (336) 431-8888 with questions.
Do you have WIFI service?
Yes, we offer free WIFI service.